When you fire up a healthy PS4, the indicator light on the console will be illuminated in blue, and then change to white as the system boots. When a PS4 is suffering from a malfunction, however, you may see the light behaving strangely to signal there’s a problem. The most well-known of these error signals is the blinking “blue light of death.” In other cases, the light may turn from blue to red and fail to boot. Or, the light on the console may turn white as if it’s booting normally, but there may not be a signal to your TV. Today we’ll unravel the differences between these three different error lights.
The Blue Light
A blinking blue light on startup can indicate a few different issues. Sometimes, performing a hard reset can resolve the problem. If that doesn’t work, inspect the system’s AC power cord for damage, and trying plugging it in with a different compatible cord instead. The problem could also be caused by a loose hard drive connection. You can easily check the HDD and make sure it’s probably connected by removing the top panel of the PS4, removing the drive from its bay and then plugging it back in. If none of these solutions work, your system could be suffering from a more serious hardware issue.
The Red Light
This one is a little more straightforward. Unfortunately, a red light on startup means that your PS4 has overheated. In some cases, you may be able to let the system sit for a while and then start it normally once it’s cooled off. In others, the overheating may have already done permanent damage to the system.
To prevent overheating, make sure your system is always in a well-ventilated area. Avoid setting the PS4 on carpeted floors, and keep it elevated on a shelf or desk if possible. It’s a good idea to periodically open the system and clean out any dust that may be blocking the fans as well.
The White Light
Alright – so you start up your PS4, the light turns from blue to white as expected, but you’re getting a “no signal” message on your TV. Chances are this is an issue with the HDMI connection. Start by swapping out the HDMI cable with another one that you know works. If your TV still doesn’t recognize the PS4, it could mean that the HDMI port or the chip inside the console is damaged. In this case, you may need to have the console repaired professionally. The good news is that replacement HDMI ports are readily available and relatively inexpensive.
Here at WhiteBox Service, our talented technicians have the experience and know-how to resolve a variety of hardware issues with the PS4, typically in just a few days. Submit your repair order online or give us a call today to learn more.